Susannah Ross

Trainer and web specialist

Susannah Ross

Susannah Ross runs training courses in effective writing, especially writing for the web, and is responsible for the editorial work on the Clarity website. As well as working for Clarity, for many years she ran the BBC's web writing courses.

She is the author of Writing for the Web (Chambers Desktop Guides 2007) and A Simple Guide to Writing for your Website (Pearson Education 2001).

Susannah was a BBC journalist for 20 years and in her last post as Deputy Editor of World Service News was responsible for recruiting and training journalists and producing the newsroom Style Book.

You can find out more about her at her website, Susannah Ross Communication Services.

"Everyone found the workshop useful. I'm already seeing a change in our letters."

Jeff Hartley, Group Head of Customer Relations, RBS Group